Knowledgebase

To set up your .co.za email on Outlook, you will need to follow these steps:

1. Open Outlook and click on File, then select Add Account.
2. In the Auto Account Setup window, enter your name, email address and password, then click Next.
3. Outlook will automatically detect the server settings and configure the account.
4. If the process fails, you can manually set up the account by choosing Manual setup or additional server types, then select Next.
5. Select POP or IMAP and then enter the server settings, including the incoming and outgoing mail server addresses and port numbers.
6. Click on More Settings, and then select the Outgoing Server tab.
7. Check the box next to "My outgoing server (SMTP) requires authentication" and select the "Use same settings as my incoming mail server" option.
8. Click OK and then Next.
9. Outlook will test the account settings and if they are correct, it will display a message saying "Congratulations! All tests completed successfully".
10. Click Close and then Finish to complete the setup process.

Find email settings

If you are using cPanel as your web hosting control panel, you can find the settings for your email account by following these steps:

1. Log in to cPanel.
2. Click on the Email Accounts icon.
3. You should see a list of email accounts that have been set up on your server, find the one you want to view the settings for, and click on the "More" button next to it.
4. In the drop-down menu, click on the "Configure Email Client" option.
5. You will be presented with the server settings for your email account, including:
   • Incoming Mail Server (IMAP or POP3): The server address and port number to receive email
   • Outgoing Mail Server (SMTP): The server address and port number to send email
   • Login credentials: Your email address and password
6. You can also access the server settings by clicking on the "Connect Devices" icon on the cPanel home screen, then click on the "Email" tab.